• How to Set-up Notifications in Google Docs and Sheets

    Would you like to be notified when edits are made to Shared Google Docs and Sheets? Here is a how-to guide on how to set up Notifications in your Google Drive. How to Set-up Notifications in your Google Drive

  • How to use Helpdesk Client Ticket updates

    After a recent update, Helpdesk client ticket updates have changed considerably. We have created a video to explain how update your tickets as a client or client admin. Just to be clear, clients can only update their own tickets. Client admins, or site admins, can update any tickets for their site. Please review the following […]

  • Adobe Flash Player retired

    Adobe Flash player has been slated for retirement in January 2021. Some Browsers will be actively blocking flash content and some sites may have resources limited. For more information, please visit the Adobe site here.

  • Sep 29 Assess + Helpdesk outage

    In order to repair issues with Assess (TLS warnings, Class review errors) we are scheduling an outage for the full day on Tuesday. This outage will also impact the database server that supports Helpdesk. Date: Tuesday, September 29th, 2020  Time frame: starting at 7am – up to a full day Services Impacted: Assess, Helpdesk, Database server How does this affect […]

  • PLANNED OUTAGE – ASSESS Portal – Oct 11, 2019, 8am-12pm

    Please note that our vendor will be working on the software for our ASSESS portal and it will not be available for use on Friday, October 11th, 2019 from 8am – 12pm. Please plan accordingly and we apologize for any inconvenience caused.

  • SD60 WebApps site is not available from outside the School District network. 

    We’re sorry. The SD60 WebApps site is not available from outside the School District network.  If you are attempting to change your password, your best bet is to try again from your school (or a School District location). If you are a TOC, Casual, or a Bus Driver, you can see any secretary to get your […]

  • 3D Printing Support

    Most of SD60 schools now have one or more 3D Printers. Instructional support is available from Laurie Petrucci and technical support is available through Technology Services helpdesk. Local Area Network Specialists JP Wood and Kyle Drew have expertise with the 3D Printers and work together with Laurie. Please do not hesitate to contact them for […]

  • New Learning Together Calendar

    The Learning Together Calendar has been moved to www.prn.bc.ca/LT/ . We’ve tied it to a Facebook group at https://www.facebook.com/sd60LT Here’s an example of an upcoming event – http://www.prn.bc.ca/LT/2017/10/03/an-afternoon-with-wordpress/ An Afternoon with WordPress – Nov 23, 2017 Session Description: Over a quarter of public websites run on WordPress. The majority of SD60 websites have run on WordPress for […]

  • Summer Helpdesk Hours

    Technology Services staff work through the summer with an adapted schedule. Phone and in person support is available during the summer from 7am-3:30pm Online support for SD60 staff available via Work Order at helpdesk.prn.bc.ca or bit.ly/sd60help for self service.