Requirement Technology Services will require strong passwords and enable security restrictions for Active Directory (District Wide Login) resources with the following minimum requirements: Minimum number of characters (to be shared directly to staff) Complexity requirements (to be shared directly to staff) Maximum Password Age (to be shared directly to staff) Enforce Password History (to be […]
Granting Access Rights Requirement
Requirement: Granting account access rights to a service that is managed by Technology Services must be requested in writing via Work Order by the Manager responsible or their secretary on their behalf (except where rights are for the secretary then the manager should submit the WO). Purpose: Provide appropriate rights granted by a manager to a […]
SD60 WebApps site is not available from outside the School District network.
We’re sorry. The SD60 WebApps site is not available from outside the School District network. If you are attempting to change your password, your best bet is to try again from your school (or a School District location). If you are a TOC, Casual, or a Bus Driver, you can see any secretary to get your […]
End of HUP
The Home Use Program for Microsoft Office expired in March of 2018. The newest version would require a significant amount of upfront and ongoing additional work and cost for Technology Services that we are not prepared to do at this time. As such the Home Use Program will not be available for the foreseeable future.
Encrypted Drives Requirement
Requirement District computer and external storage (backup drives) should have encrypted drives. Recovery keys will be stored in the Asset’s information in Helpdesk in the encryption key field or the notes field. Purpose Data Security in the event of asset theft. Scope All computers and external storage. Roles & Responsibilities Technicians are responsible for ensuring […]
Sophos on Macs Requirement
Requirement Supported Mac computers will have Sophos or other district protection suite installed. Purpose Data Security Scope Mac computers Roles & Responsibilities Technicians are responsible for ensuring that devices in scope and in service have Sophos installed and updating. Owner IT Manager History Updated: December 6, 2018 – formatting Created: February 8, 2018 Enforcement Technology […]
3D Printing Support
Most of SD60 schools now have one or more 3D Printers. Instructional support is available from Laurie Petrucci and technical support is available through Technology Services helpdesk. Local Area Network Specialists JP Wood and Kyle Drew have expertise with the 3D Printers and work together with Laurie. Please do not hesitate to contact them for […]
New Learning Together Calendar
The Learning Together Calendar has been moved to www.prn.bc.ca/LT/ . We’ve tied it to a Facebook group at https://www.facebook.com/sd60LT Here’s an example of an upcoming event – http://www.prn.bc.ca/LT/2017/10/03/an-afternoon-with-wordpress/ An Afternoon with WordPress – Nov 23, 2017 Session Description: Over a quarter of public websites run on WordPress. The majority of SD60 websites have run on WordPress for […]
Summer Helpdesk Hours
Technology Services staff work through the summer with an adapted schedule. Phone and in person support is available during the summer from 7am-3:30pm Online support for SD60 staff available via Work Order at helpdesk.prn.bc.ca or bit.ly/sd60help for self service.
In School Tech Support Strategies
In May 2017 the Joint Technology Advisory Committee met to discuss use of labs and strategies to support students and teachers in schools. Here is a summary of some of the ideas that were shared. In School Strategies to Support A survey was held for school administrators and they shared the following supports they have […]