• Helpdesk – Phone Changes

    Please note we’ve made some changes on how our phone helpdesk will operate. The number is still 250-263-6442 Different staff will be answering the phone on an assigned basis. If we cannot solve your problem within 2 to 5 minutes, we will generate a work order to address the problem.

  • Helpdesk Tickets for BCeSIS

    Please note, all requests for help on BCeSIS should now be routed through the helpdesk. http://helpdesk.prn.bc.ca or www.prn.bc.ca > click on Intranet > click on Helpdesk If you are unfamiliar with the Helpdesk, the videos below may be helpful (need a computer with speakers) How to enter BCeSIS Helpdesk Job Tickets (mov) How to enter BCeSIS Helpdesk […]