Internet and Site Outages

A malfunctioning satellite is affecting Buick Creek, Wonowon and Upper Halfway. The vendor is working hard to get the satellite back online. There is no ETR on the problem. PLnet has a global ticket open and will keep us informed of any information as they receive it from the vendor.

PLnet UPDATE

Just an update on the satellite issue affecting some of your sites. See further details below.

A malfunctioning satellite is affecting long distance telephone and Internet service in communities across the north.
Northwestel said all communities across Nunavut, N.W.T. and Yukon that receive their long distance calling and data service via satellite are affected by the outage, which began at about 6:30 a.m. ET.
People in Iqaluit are reporting they are without cell phone service and long-distance calling, bank machines and debit-card machines. At least one bank in the city has not opened today as a result. Flights are also being delayed.
The service disruption appears to be due to problems Telesat is having with its Anik F2 satellite.
At the present time, the satellite is pointing in the wrong direction, away from the Earth.
Telesat is working to regain proper Earth lock, which may take 12 to 18 hours