We’ve seen several blank screen issues for BCeSIS on Mac OS X 10.6 and up. This usually is a java issue.
Steps to resolve it
- Remove any java application from Oracle
- Run system updates to load latest Java / Security patches from Apple
- See the video below for the next four bullets
- In Java Preferences make sure the 32 bit application is at the top of the list and the 64 bit is at the bottom of the list (drag and drop)
- Enable the Web Start checkbox
- Restart any browsers
- Allow any warnings you get when trying to log in to BCeSIS