General Dept Procedures and Requirements – School District 60 | Technology Services https://ts.prn.bc.ca Technology Services Fri, 13 Sep 2013 18:33:52 +0000 en-CA hourly 1 https://wordpress.org/?v=6.2.2 Printing from Private Devices – Procedure https://ts.prn.bc.ca/policy-printing-from-mobileprivate-devices/ https://ts.prn.bc.ca/policy-printing-from-mobileprivate-devices/#respond Fri, 13 Sep 2013 18:33:52 +0000 http://www.prn.bc.ca/ts/?p=1982 We do not support printing from personally owned devices. A suggest route is to email/transfer the file to yourself and print from a district desktop or laptop with supported printing. Purpose Related to Board Policy 4005 https://www.prn.bc.ca/policy/?p=44 Scope Personally owned devices Roles & Responsibilities Technology Services staff do not install or service printer connections on private […]

The post Printing from Private Devices – Procedure appeared first on School District 60 | Technology Services.

]]> We do not support printing from personally owned devices.

A suggest route is to email/transfer the file to yourself and print from a district desktop or laptop with supported printing.

Purpose

Related to Board Policy 4005 https://www.prn.bc.ca/policy/?p=44

Scope

Personally owned devices

Roles & Responsibilities

Technology Services staff do not install or service printer connections on private devices. 

Owner

Director

History

December 6, 2018: Updated format
September 13, 2013: Created

Enforcement

Technology Services staff education 

The post Printing from Private Devices – Procedure appeared first on School District 60 | Technology Services.

]]> https://ts.prn.bc.ca/policy-printing-from-mobileprivate-devices/feed/ 0 Service Interruptions Requirement https://ts.prn.bc.ca/policy-service-interruptions/ https://ts.prn.bc.ca/policy-service-interruptions/#respond Thu, 24 Jan 2013 22:02:42 +0000 http://www.prn.bc.ca/ts/?p=1777 For planned service interruptions TS staff are responsible to provide as much notice as possible and limit where practical interruptions that will affect education or business processes. Estimated timelines should be provided with verification. TS Staff should schedule interruptions where possible with affected school / department / user. For unplanned service interruptions TS staff will […]

The post Service Interruptions Requirement appeared first on School District 60 | Technology Services.

]]> For planned service interruptions TS staff are responsible to provide as much notice as possible and limit where practical interruptions that will affect education or business processes. Estimated timelines should be provided with verification. TS Staff should schedule interruptions where possible with affected school / department / user.

For unplanned service interruptions TS staff will make attempts to communicate reasons and estimated time for repair of services with affected school / department / user.

Purpose

Communication

Scope

Planned and Unplanned Outages

Roles & Responsibilities

Senior Technology Services staff member who controls the timing of an outage or senior member that is responding to a service disruption is responsible to communicate the outage.

Owner

Director

History

December 6, 2018: Updated format
January 24, 2013: Created

Enforcement 

Technology Services staff education

The post Service Interruptions Requirement appeared first on School District 60 | Technology Services.

]]> https://ts.prn.bc.ca/policy-service-interruptions/feed/ 0 Acceptable Internet Use – Board Policy 4001 https://ts.prn.bc.ca/acceptable-internet-use-board-policy-0202/ https://ts.prn.bc.ca/acceptable-internet-use-board-policy-0202/#respond Tue, 14 Dec 2010 16:19:21 +0000 http://www.prn.bc.ca/ts/?p=1102 A couple of highlights from Board Policy 4001 – Acceptable Internet Use which governs all staff and students in their use of online resources along with the Acceptable Use Agreement which all students/parents are to receive at the beginning of the year if they wish to use any technology in the district. Internet access is […]

The post Acceptable Internet Use – Board Policy 4001 appeared first on School District 60 | Technology Services.

]]> A couple of highlights from Board Policy 4001 – Acceptable Internet Use which governs all staff and students in their use of online resources along with the Acceptable Use Agreement which all students/parents are to receive at the beginning of the year if they wish to use any technology in the district.

  • Internet access is provided for educational and research purposes and to provide opportunities for collaborative work
  • Copyright violation is a bad thing, respect the work of others
  • Use of Internet/email for commercial, political, product/service advertising is prohibited
  • Your email is not private, district staff have access to your email – you should be cautious of what you send or write including private student information.
  • Security is a high priority, you should protect your accounts and passwords
  • Please refer to the network etiquette in the policy, be nice to each other online.
  • Users accept all risk

Please take the time and read 4001 so that you are aware of it.

 

The post Acceptable Internet Use – Board Policy 4001 appeared first on School District 60 | Technology Services.

]]> https://ts.prn.bc.ca/acceptable-internet-use-board-policy-0202/feed/ 0 Name Changes Procedure – Procedure https://ts.prn.bc.ca/procedure-name-changes/ https://ts.prn.bc.ca/procedure-name-changes/#comments Wed, 09 Dec 2009 20:57:07 +0000 http://www.prn.bc.ca/ts/?p=810 Name changes are an intricate time consuming process for Technology Services. To aid in this we would ask that the process below be followed. Employee wishing to change their name must speak with Payroll (250-262-6000) and appear in person to sign necessary forms TS will detect the name change from the HR system and change […]

The post Name Changes Procedure – Procedure appeared first on School District 60 | Technology Services.

]]> Name changes are an intricate time consuming process for Technology Services. To aid in this we would ask that the process below be followed.

  1. Employee wishing to change their name must speak with Payroll (250-262-6000) and appear in person to sign necessary forms
  2. TS will detect the name change from the HR system and change the DWL account, create a new Mail account, and forward the old mail account to the new one.
  3. TS will send a mail message explaining the changes to the DWL and Mail accounts to the employee
  4. TS will return the work order as completed to payroll and payroll will update the payroll system so that pay stubs get sent to the new email address.

Purpose

Communication and reducing complexity.

Scope

Any name change of staff

Roles & Responsibilities

Wide Area Network Specialist to work with HR Payroll / Benefits

Owner

Director

History

December 6, 2018: Updated format
December 9, 2009: Created

Enforcement

Technology Services staff education

The post Name Changes Procedure – Procedure appeared first on School District 60 | Technology Services.

]]> https://ts.prn.bc.ca/procedure-name-changes/feed/ 3